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EleganceComfortLuxury

Our hotel, with its blend of historic charm and modern elegance, is the perfect base for your Tuscan adventure.

Modern luxury

Our Story

Orak Hospitality Ltd is a full-service short - term rental operator based in Nairobi, Kenya. We partner with homeowners and property investors to select, prepare, and operate high-calibre residential properties - managing every element of the guest and owner experience so that nothing is left to chance.

Our model goes beyond property management. We approach each home as a hospitality product - applying the systems, discipline, and attentiveness of a professional hotel operation to the warmth and character of a private residence. The result is a portfolio of homes that perform consistently, present beautifully, and feel genuinely personal.

We operate across two distinct market segments: Nairobi's business and lifestyle hubs for the executive traveller, and curated out-of-town retreats for guests seeking stillness, space, and landscape.

100%

TOURISM LICENCE COMPLIANT

3+

OTA PLATFORMS – AIRBNB, BOOKING.COM, VRBO

2

PORTFOLIO CATEGORIES – CITY & OUT OF TOWN

5

CORE OPERATING VALUES

1
Our Identity

Women-Led. Purpose-Built.

Orak was founded and is directed by women who bring both professional rigour and personal conviction to every property in our portfolio. Being women-led is not a footnote to our identity it is foundational to how we build teams, select partners, and make decisions.

We believe that thoughtful hospitality – the kind that makes a guest feel genuinely cared for and an investor feel genuinely protected – is built on attention, empathy, and follow-through. These are not incidental qualities. They are professional ones, and they define our operating culture at every level.

We build companies the way we believe all companies should be built – with character and without compromise.

Our commitments are anchored across three frameworks: Kenya's National Climate Change Action Plan (NCCAP 2023–2027) and Climate Change Act, the African Union's Agenda 2063 blueprint for inclusive continental development, and the United Nations Sustainable Development Goals – reflecting accountability at a national, continental, and global level.

2
WHAT WE STAND BY

Five Values.
One Standard

Every decision at Orak is made against a clear set of operating principles. These are not aspirational - they are the active criteria by which we hire, partner, and perform.

We bring expertise that is
earned, applied, and
continuously refined.

The way we operate when no one is watching is the same as when they are.

To our homeowners, our
guests, and our team – fully and without condition.

Proactive, clear, and honest
never reactive, never vague.

With partners who share our standard and our purpose.

3
OUR EXPERTISE

Experience in
Every Detail.

Short-term rental management is a discipline. It requires the same rigour as hotel operations applied at an intimate scale, across a diverse portfolio, with the adaptability that residential property demands. This is what Orak brings.

Property Positioning & Onboarding

We evaluate each property against Orak's design and location criteria before onboarding, then prepare it to our operating standard – styling, photography, linen, amenities, and guest documentation included.

Multi-Channel OTA Distribution

Properties are listed and actively managed across Airbnb, Booking.com, and VRBO – alongside our proprietary direct booking website with integrated PMS, ensuring maximum reach and reservation efficiency.

Revenue Management

Dynamic pricing strategy, seasonal positioning, and occupancy analysis are applied to each property to optimise nightly rates and annual returns - communicated to homeowners through a transparent, real-time reporting portal.

Guest Experience Management

From pre-arrival communication to in-stay support and post-checkout review management, we deliver a guest experience that is responsive, warm, and consistently above expectation - reflected in ratings across all platforms.

Proactive Maintenance

We operate a preventive maintenance schedule across all properties, with vetted service partners on call. Issues are identified and resolved before they reach the guest - protecting the asset and its long-term value.

All Orak properties are operated in full compliance with the relevant government authorities and regulatory
requirements.

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